BPL were in a position of having one corporate website to cover a wide range of needs in the communities it serves. Members of the public searching for information on times for fitness classes or job vacancies were using the same site as stakeholders looking for general company information or a child wanting to know about the pool facilities and games. This was considered to be inefficient and lacking a more targeted structure.

Internal communication relied heavily on paper memos and was costing the business unnecessary expense and wastage. It was agreed that this was not he most effective or efficient way to keep all members of staff up-to-date with corporate news and events etc.

With regard to improving BPL's web presence, ZUUK worked closely with the company to design a family of linked websites each with a particular purpose and target audience:

• a corporate site - covering information about the company, the facilities it manages, press releases, events and job vacancies at any of the facilities.

• a metrodome site - providing price and timetable information about all of the activities within the metrodome leisure centre

• a space adventure site - providing fun, games and competitions for younger web surfers as well as information about pool times and prices.

• a fitness site - to promote BPL's own fitness club Barnsley Premier Fitness

The content of these sites is managed using ZUUK's Easy Update system.

This enables any sufficiently authorised member of the BPL team to add, delete or update the information and images on the websites in a matter of seconds - enabling the sites to be always up-to-date. The system is simple and intuitive so requires little or no IT training - saving the cost of using IT professionals to do this task and speeding up the process of making press releases, publicising events and altering time and price information.

With regard to internal company communication, ZUUK set up the Instant Intranet to provide a secure, constant on-line site for employees in all of its many locations to check news, download forms (such as holiday and mileage forms), refer to procedures and communicate effectively between sites.

ZUUK have designed and delivered a suite of websites that offer everyone an on-line portal to the information they require. All events, news and information can easily be kept fresh and up-to-date by BPL's own staff. The websites offer a consistent and clear design to improve their on-line visibility.

The Instant Intranet has meant that all staff across 10 sites can access internal company information, saving time and stationery costs. It also provides an immediate forum for company news and events, keeping all employees "in the loop" at all times.